{"id":289,"date":"2025-08-25T12:01:13","date_gmt":"2025-08-25T09:01:13","guid":{"rendered":"https:\/\/sortare.md\/politica-de-retur-www-sortare-md\/"},"modified":"2025-08-29T15:17:52","modified_gmt":"2025-08-29T12:17:52","slug":"politica-de-retur-www-sortare-md","status":"publish","type":"page","link":"https:\/\/sortare.md\/ro\/politica-de-retur-www-sortare-md\/","title":{"rendered":"Politica de retur www.sortare.md"},"content":{"rendered":"\n

\u201eEco-Lancodor” S.R.L.<\/strong><\/strong>IDNO: 1021600013017Cod TVA: 0309726Adresa juridic\u0103: bd. Traian 23\/1-177, mun. Chi\u0219in\u0103u, MD-2060IBAN: MD18CM000225104980102474Reprezentant: Svetlana Slenina<\/p>\n\n

1. Dispozi\u021bii generale<\/strong><\/h2>\n\n

Aceast\u0103 Politic\u0103 de retur reglementeaz\u0103 procedura de returnare \u0219i schimb a produselor achizi\u021bionate pe site-ul www.sortare.md<\/strong><\/a>.<\/p>\n\n

2. Termene de returnare<\/strong><\/h2>\n\n
    \n
  • Cump\u0103r\u0103torul are dreptul s\u0103 returneze produsul \u00een termen de 14 zile calendaristice<\/strong> de la primire, dac\u0103 produsul nu a fost utilizat \u0219i propriet\u0103\u021bile sale de consum au fost p\u0103strate.<\/li>\n\n\n\n
  • Produsele care prezint\u0103 urme de utilizare, deteriorare sau sunt f\u0103r\u0103 ambalajul original nu pot fi returnate.<\/li>\n<\/ul>\n\n

    3. Condi\u021bii de returnare<\/strong><\/h2>\n\n

    Returnarea este posibil\u0103 \u00een urm\u0103toarele cazuri:<\/p>\n\n

      \n
    • S-a primit un produs de calitate necorespunz\u0103toare;<\/li>\n\n\n\n
    • Produsul nu corespunde comenzii;<\/li>\n\n\n\n
    • Exist\u0103 un defect de fabrica\u021bie.<\/li>\n<\/ul>\n\n

      4. Procedura de returnare<\/strong><\/h2>\n\n
        \n
      1. Cump\u0103r\u0103torul trebuie s\u0103 notifice compania prin e-mail la info@sortare.md<\/strong> sau la num\u0103rul de telefon indicat pe site.<\/li>\n\n\n\n
      2. Produsul trebuie returnat la adresa convenit\u0103 cu reprezentantul companiei.<\/li>\n\n\n\n
      3. La returnare trebuie anexat bonul fiscal\/factura care confirm\u0103 achizi\u021bia.<\/li>\n<\/ol>\n\n

        5. Rambursarea banilor<\/strong><\/h2>\n\n
          \n
        • Banii vor fi rambursa\u021bi \u00een acela\u0219i cont\/card bancar de pe care a fost efectuat\u0103 plata, \u00een termen de 14 zile lucr\u0103toare<\/strong> dup\u0103 primirea produsului returnat.<\/li>\n\n\n\n
        • \u00cen cazul return\u0103rii la ini\u021biativa clientului (de exemplu, m\u0103rimea sau modelul nu se potrive\u0219te), costurile de transport pentru returnare sunt suportate de c\u0103tre cump\u0103r\u0103tor.<\/li>\n<\/ul>\n\n

          6. Excep\u021bii<\/strong><\/h2>\n\n

          Nu pot fi returnate:<\/p>\n\n

            \n
          • Produsele comandate individual;<\/li>\n\n\n\n
          • Produsele din categoria \u201eigienic\u0103” dup\u0103 deschiderea ambalajului;<\/li>\n\n\n\n
          • Produsele promo\u021bionale, dac\u0103 nu este specificat altfel \u00een condi\u021biile promo\u021biei.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

            \u201eEco-Lancodor” S.R.L.IDNO: 1021600013017Cod TVA: 0309726Adresa juridic\u0103: bd. Traian 23\/1-177, mun. Chi\u0219in\u0103u, MD-2060IBAN: MD18CM000225104980102474Reprezentant: Svetlana Slenina 1. Dispozi\u021bii generale Aceast\u0103 Politic\u0103 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-289","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitica de retur www.sortare.md - Sortare MD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sortare.md\/ro\/politica-de-retur-www-sortare-md\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de retur www.sortare.md - Sortare MD\" \/>\n<meta property=\"og:description\" content=\"\u201eEco-Lancodor” S.R.L.IDNO: 1021600013017Cod TVA: 0309726Adresa juridic\u0103: bd. 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